Dear Patient
We are here to help
It is fantastic that lockdown measures are easing and we are all more able to meet up with friends and family. However, the safety of you, our patients, is still our priority and we need to continue to take more precautions than shops, pubs, schools etc due to some patients being more vulnerable than others.
As we are still in the Covid pandemic, and the NHS recommends that we triage or phone back every patient who wants advice from a GP, nurse, or other healthcare professional.
Our surgery is having to work a bit differently to how it used to and the changes you can expect are:
- Telephone triage appointments and video consultations will be given initially, before seeing the GP in person.
- Patients are encouraged to use the online eConsult for admin queries, such as requesting a sick note. To prevent extra footfall within the surgery.
- A maximum of 5 patients in the waiting room at one time.
- Using the NHS app or online services for ordering repeat prescriptions.
If you feel you need to attend the surgery in person, please ensure you follow the current social distancing rules of:
HANDS – Please use the hand sanitiser when entering & leaving the building.
FACE – Please ensure that you are wearing a face covering before entering the building.
SPACE – Make space, leaving a 2-metre gap between you and others in the waiting room.
You continue to be our priority. We would like to take this opportunity to thank you for your patience and understanding
Dr Berni Rogers
Dr Fabio Torquati
Mrs Emma Prince
June 2021
