We offer the following appointments:
- Pre-bookable face-to-face GP appointments for non-urgent routine issues (4-8 weeks in advance)
- On-day emergency telephone calls – please refer to our telephone line opening times.
- On-day routine telephone calls
- SystmConnect
- Community Pharmacy Referrals
** You may also be offered an appointment at the Local Primary Care Hub – BEC – Bournemouth East Collaborative Treatment Centre at Shelley Manor Surgery which is part of the collaboration with other local surgeries to improve access to appointments for our patients.**
Do you need a GP appointment? Community Pharmacies can help you with the following.
Please visit your local Pharmacy for the following:
- Athlete’s foot
- Cold sores
- Warts & verruca’s
- Cystitis (Women under 50)
- Ear wax
- Head lice
- Mouth ulcers
- Nappy rash
- Postponement of periods
- Sore Throats, Coughs, Cold and Flu
- Teething
- Thread worms
Use the NHS Sumptom checker, this will direct you to the right help. Click on the image to go to Health A to Z – NHS
Please navigate to Doctor Appointments and Nurse Appointments page for further information.
Please Help Us to Help You
- If you cannot keep your appointment – please let us know so that we can offer it to another patient. We do keep a record of all appointments that are missed. If this becomes unacceptable we will contact the individual patient to discuss our concerns.
- If you change your name please let us know so that we can update your records.
- If you move please let us know your new address. If it is outside our Practice area we will need to transfer your records to your new Doctor.
- If you change your telephone number, please let us know so that we can update your records.
Online Services
We have extended our online scheme to enable patients to see a summary of their medical record as well as ordering repeat medication and update contact details. If you would like to register for this service please download and complete the application form below and we will get you set up.
Home Visits
If you are either incapacitated or too ill to come to the Surgery you may request a home visit. Please telephone before 10 am so that the Doctors can plan their rounds for the day. Be prepared to give the receptionist some indication of the nature and urgency of the problem.
If you need a Doctor IMMEDIATELY please tell the receptionist or dial 999. Please remember that a more complete and effective consultation can be done in the Surgery with the benefit of our modern equipment and help of our nursing staff. The Doctor can see several patients in the Surgery in the time it takes to make one home visit.