Repeat Supplies of Medicine

We have upgraded to the final phase of the Electronic Prescription Service (EPS), which will mean that all our prescriptions will be processed electronically from March 2020. Electronic Prescriptions help save the NHS money and is more convenient for you.

If you already have your prescriptions sent directly to your preferred chemist we will continue to do this, albeit electronically. So you do not have to do anything for this to continue.

Please speak to Reception to sign up or read more about EPS here: Your Prescription is sent directly to the chemist you wish to use, and you can pick up the medication from there when it is ready.

  • Please allow 48 hours for all prescription requests to be processed
  • You can request a repeat prescription by emailing us at [email protected]
  • We DO NOT accept repeat prescritption requests over the phone.

Bank Holidays

The practice will be closed on the following Bank Holiday Dates:

  • Monday 31 August 2020 – Summer Bank Holiday
  • Friday 25 December 2020 – Christmas Day
  • Monday 28 December 2020 – Boxing Day Substitute
  • Friday 01 January 2021 – New Years Day

Please submit your prescription requests in good time.

If you require urgent medical advice and cannot wait until the practice is open please phone NHS 111. Calls to 111 are free from landlines or mobile phones (although the mobile will require a minimum of 1p credit to be in place). There is no facility to leave messages on the practice telephone.

Alternatively, on the Bank Holiday Mondays you can go to the Boscombe and Springbourne Walk In Centre. The address is:
66-68 Palmerston Road
Opening hours are 8.00am – 8.00pm.
Please note that this is a walk-in service and patients will be seen on a first come first served basis, there are no pre-bookable appointments.

999 should still be used in an emergency, when someone is seriously injured or there is a risk to life

Online Repeat Prescription Ordering

If you have registered with the Practice for online repeat prescription ordering, please click on the systmonline Image below; you can also navigate to our NEW ONLINE SERVICES page:

Prescriptions are free for:

  • Men and women over sixty
  • Pregnant women with a valid maternity certificate
  • Children under sixteen or up to nineteen in full-time education
  • Mothers of babies under twelve months
  • People who receive income support (check list on Form P11 from Social Security or Post Office)
  • People with family credit
  • Certain chronic conditions
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