Parliamentary and Health Service Ombudsmanlogo

The Ombudsman will normally only take on a complaint after you have first tried to resolve the issue with the surgery and have received a response from them. The Ombudsman believes the surgery should be given a chance to respond to your complaint and, where appropriate, try to put things right before they get involved.

Contact details:

Phone: 0345 015 4033


textphone: 0300 061 4298

Helpline is open 8.30am to 5.30pm Monday to Friday. To request a call back text “call back” with your name and mobile phone number to 07624 813005

Email: [email protected]

Fax: 0300 061 4000

Write to:

The Parliamentary & Health Service Ombudsman
Millbank Tower
London SW1P 4QP


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