How are we doing? – The Results

We are required by the NHS to collect information on whether or not our patients would recommend us to their friends and family. This is also a great opportunity for patients to let us know things we can do to improve.

Tell us what you think by clicking on the link below…

www.leavemyfeedback.com/4491

Here are the results for 2019:

Here are the results for 2018:

Here are the results for 2017:

December | November

Here are the results for 2016:

December | November

Here are the results for 2015:

01202 309 500

Harewood Crescent | Bournemouth | BH7 7BU

Opening Hours

Monday - Friday	8:30am - 6:30pm

Out of Hours	NHS 111

EXTENDED HOURS

Monday Evening: 6:30pm – 8:30pm

Improved Access to General Practice Services

To help improve access to appointments for our patients, in particular during evenings and at weekends, you may be offered an appointment at the Urgent Treatment Centre at Royal Bournemouth Hospital. If you would like one of these appointments, please speak to reception who can arrange this for you.

It may be necessary for us to offer you an appointment at the Urgent Treatment Centre between Monday and Friday during our normal opening hours if we have no available appointments in the practice. Out of hours you can also call 111 where a triage process will determine whether an appointment is needed before directing you to the most appropriate service.

Appointments at the Urgent Treatment Centre are pre-bookable (unlike A&E) so waiting times following your arrival are similar to being seen in the practice.

The Urgent Treatment Centre is located close to the entrance to A&E, and is clearly signposted.

EMERGENCIES

At any time for EMERGENCIES telephone 999 for an Ambulance

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.