See our Carers Page for more information

At the Littledown Surgery we strive to provide a high standard of service for our patients. We have designed this website to help you get the most out of our Surgery by providing you with information about the way the practice is organised and the services we offer.

Everyone needs a little help and kindness

Click the link to go to a new page we have set up with some information: Help and Kindness

Why your GP is running late:

Before you complain about the GP or nurse running late, please click the link to read more information: click here…

The NHS App provides a somple and secure way for you to access a range of NHS Services, including ordering your repeat medication, viewing your GP Health Record, your Vaccination History (including COVID-19 Vaaccinations)….plus much more.

COVID-19 Vaccination and Blood Clotting

Information about your vaccination:

Please click here for further information and to download the guide from PHE.

COVID-19 Vaccine Update

Please navigate to our COVID-19 page for the latest update regarding the new vaccine. Please do not call us about the COVID Vaccine, we will contact you.  All of the COVID Vaccines will take place at Beaufort Road Surgery, Southbourne BH6 5AJ

Masks

Wearing Masks to the Surgery

We are encouraging our patients to wear a face covering if they have one, when visiting the Surgery. Whichever face covering you choose, wear it in enclosed spaces if you can.

Healthy Start Scheme and COVID-19

Many families you are supporting may now be able to claim vouchers for the Healthy Start Scheme due to changes in their income as a result of COVID-19. They might not be aware that they can now claim, so as an organisation it would be helpful if you and your team/volunteers could signpost families to the scheme during this difficult time. It is also important to let families know that during the COVID-19 outbreak their application does NOT need to be signed by a health professional making the application process much easier for those in need.

Click below to download the Healthy Start Leaflet for more information:

Together We Can

What is Together We Can?

Together We Can is an initiative led by BCP Council, working in close partnership with many other public, private and voluntary sector organisations as well as community groups and residents who have offered to help and support the vulnerable people in our Bournemouth, Christchurch and Poole communities to get through the coronavirus crisis.

Click below to download the leaflet for more information:

Do you have a new medical problem you would like to discuss?

As you will be aware the NHS is currently dealing with the coronavirus pandemic which has drastically altered how we see patients. A concern with these new arrangements is that patients who would normally be attending to discuss symptoms are now staying away in order to allow us to focus on pandemic related healthcare.

Whilst we understand and are grateful for this, we would still encourage you to contact the surgery to discuss any new medical problems not related to the coronavirus illness. We can usually make an assessment over the telephone as to whether we can safely delay further assessments or investigations and are happy to give advice. Alternatively, it may be prudent to see you in person in which case strict infection control measures are in place in the surgery to protect both staff and patients. The aim of this is to identify and treat any more serious illnesses in a timely fashion rather than allow problems to worsen before the end of the social distancing period.

Further good advice about symptoms is available through the NHS website www.nhs.uk and you can also find relevant help here on our website.

Improved Access to General Practice Services

To help improve access to appointments for our patients, in particular during evenings and at weekends, you may be offered an appointment at the Urgent Treatment Centre at Royal Bournemouth Hospital. If you would like one of these appointments, please speak to reception who can arrange this for you.

It may be necessary for us to offer you an appointment at the Urgent Treatment Centre between Monday and Friday during our normal opening hours if we have no available appointments in the practice. Out of hours you can also call 111 where a triage process will determine whether an appointment is needed before directing you to the most appropriate service.

Appointments at the Urgent Treatment Centre are pre-bookable (unlike A&E) so waiting times following your arrival are similar to being seen in the practice.
The Urgent Treatment Centre is located close to the entrance to A&E, and is clearly signposted.

Disabled Patients

We try and accommodate the needs of all patients, including providing a parking space near the door for disabled drivers. We also have access to the Surgery without steps, and a portable hearing loop that is available for use in Reception, the Consulting Rooms or the Treatment Room. Please ask if this would be useful.

Newly Registered Patients

If you would like to register with us please navigate to our Registering With Us page. You can also check if you are in our catchment area by navigating to Our Practice Area page.

Carers Support

Please contact our Carers Leads Angie Chafer or Karen Snell for information and support. **Due to Covid restrictions we are unable to hold our carers coffee mornings, as soon as restrictions are lifted these will resume.** For more information, please navigate to our Carers Page

Blood Tests at the Surgery

We offer blood test appointments to all patients over the age of 14 – to book an appointment, please call reception on: 01202 309 500. Please ensure that you are well hydrated for your blood test appoinment, drinking at least 2 litres of fluid the day before and the day of the blood test.

Care Quality Commission

We are registered with the Care Quality Commission. Click the link below to view our recent inspection:

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